What can I expect in a piece of art?

Start by taking a walk through our gallery. Look at our art. I mean really look at it. Does Nova’s style appeal to you more or Alanna’s? While our styles are very similar we have our differences. We have our strengths and weaknesses. Would your idea benefit from both of us working on your piece? What you see in our galleries is what you can expect to receive. There is a flair of anime in our art. If you’re interested in something realistic, western comic style, insert style here; that’s cool. However we won’t be able to help you fulfill that desire. You would do better to search for an artist that can. By commissioning either one of us you are requesting our style of art. By sending a commission request you have read FULLY, understand, and accept our terms of service. We are happy to answer questions. If you require further clarification feel free to email us. We reserve the right to decline any commission for any reason. We reserve the right to revise our Terms of Service as is needed. We reserve the right to revise commission prices as needed. We will never change the price of a commission in the middle of a commission. Once we agree on a price, that price is final. Redraw fees are their own thing.

How do commissions work?

Start by looking at our commission pricing. Look at what we will and won’t do. It does vary by artist. Decide what you want. Remember that you can always upgrade a picture. Sketch to ink. Ink to color. Add in a background. Decide which artist you’d like to work with Nova or Alanna. Or both! Contact the artist you’re interested in commissioning. Send us all pertinent information needed for your commission. We’ll get back to you with a yes or no of accepting your commission idea. At that point we’ll discuss the finer details such as price and any further clarifications we require. You’ll confirm that you want to do the commission and you are okay with the quoted price. You will send payment. Payment is required up front. Work will begin when we have received payment.

The artist will sketch your picture. You’ll be given the sketch to approve. Reasonable fixes will be done here. Major fixes may result in a redraw fee. More information to follow on redraw fees. Sketch commissions are an exception. Sketch commissions are final with no approval. After you give the artist the go ahead we’ll continue. Ink, then color as is applicable to what was paid for. We will send you the finished piece. Small corrections can be done if something was forgotten or a color needs to be adjusted. Extensive problems will have to be assessed if they can be done. You being clear in what you want in the commission well help us avoid problems.

What information do you need to do a commission?

Well really what do you want? How many characters? What characters? Type of commission? Background? No background? Where are they? What is important to the character to represent? Special items? Tattoos? Weapons? Outfit? Pose? If you’re looking for something specific you need to articulate that to us. We unfortunately are not psychic. We’re trying, but until then you have to be specific. If you’re vague and you don’t get what you want that’s on you. Example time.

Vague: Cute girl waving.

Specific: A picture of Winry from Full Metal Alchemist waving, full body. On the corner of a street with a store in the background. She’s wearing a cute purple sundress.

So do you want something specific? Or do you want to see what madness we can come up with?

What if you don’t accept my commission?

No hard feelings. Chances are you’ve asked us for something we won’t do. Or can’t do. Some things we just simply don’t have the skill set for. Can I resubmit my request? Depends. If it’s in the spirit of changing it to something we will do/can do. Then yes. Go for it. If it’s the same request, trust us the answer isn’t going to change on the second time around. Or third, or fourth.

What’s a redraw fee?

If we forgot an important part of the character that you were specific about. That’s our fault. We will of course move to fix that free of charge. Small adjustments are usually no big deal. But if say you don’t like the pose we did, because YOU weren’t specific and YOU didn’t give us a reference. That’s on you. Can we redo said pose? Sure, but that’s no minor change. Anything that requires changing half the picture or more is going to earn you a redraw fee up to the maximum of a full new sketch.

Can I cancel my commission or get a refund?

If you haven’t paid us yet and change your mind, just send us note and we’ll move on. Please, PLEASE, don’t send payment unless you’re absolutely sure you want the commission. (Also please don’t send payment if we haven’t accepted your commission.) What if I want to cancel in the middle of the commission. You MIGHT be eligible for a partial refund depending on what stage of the process we’re at. You did a full color commission and we’re only at the sketch stage. Inks and colors have not been done yet. We will take the price of the sketch out of your refund and refund the difference. We have done the work. You will not get that part back. You will NOT get refunds for sketch commissions, once coloring has begun, or for finished commissions. I repeat, you will NOT get refunds for sketch commissions, once coloring has begun, or for finished commissions.

What if you’re unable to complete my commission?

It’s never happened. But life can happen at any time, often in shitty ways when you don’t want it to. Knocks on wood. Should that ever happen we’ll be in touch and we’ll try to work with you come to a reasonable resolution. Depending on the situation, it could potentially be a full refund. But that would be in the event that we just couldn’t get it done.

So how can I pay you?

Currently we accept Paypal payments only. Payments are made in full up front before work begins. Do not send us payment if we have NOT accepted your commission. Work will not start until full payment has been received. If you are waiting in line for a commission you do not have to send payment until we are ready to work on your commission. We will do our best to keep you posted on all developments and let you know when we’re getting close to your turn.

How long will my commission take?

As long as we need to make it good. Rough turn around depending on the complexity of the picture a couple of weeks to a month from when we START your commission. You may not be our only commissioner. Commissions will be done in the order they are accepted. So your wait time may be longer. We will do our best to keep you posted on all developments and let you know when we’re getting close to your turn. Nova is likely to get them done faster, purely because he has more time than Alanna does. Boo other jobs. 

If you require the picture by a specific date please let us know when you send the initial commission request. That way we can make sure it’s possible to complete on time.

What else should I know?

We currently work full time jobs, have families, and need sleep. Please respect this. We unfortunately do not have limitless time and aren’t hovering by our computers constantly. We will always try to respond as speedily as possible. We’re pretty good a checking our correspondence pretty regularly. Usually at least once a day barring extenuating circumstances.

Did you know you can upgrade a picture?

What’s that mean? Time is money and art is a luxury. The more you want the more it will cost. Damn that payment upfront thing. We know. Unfortunately some jerk out there ruined that one for you. But you really want some art done by us. Well start with a sketch. Want to upgrade it to an inked picture, pay the difference and we’ll ink it. Ink to color. Want to add in a background?

Wait how do two of you do one commission?

Well in a number of ways. Alanna might draw one character and Nova the other once. One might do the line work and the other one colors it. But man I really want Alanna to do this character with their car, but Alanna doesn’t do vehicles! Damn. Alanna doesn’t do vehicles but Nova does. Wait but if you both work on it will it cost me extra? No. It’ll be priced out by character, type, background, extras.

How do I know what you will or won’t do?

Scroll back up and look for the blue Nova box and Green Alanna Box. 

Do the two of you charge differently?

No. Prices are applicable to either artist.

Do you do stream commissions?

We can.

Can you stream my commission?

Yes.

Can I see progress on my commission?

Certainly. Just ask, we’ll send an update when we’re able. It will be a low-res JPG that you get to mark the progress. You’ll only get the full large resolution picture when we’re done.

Do you do traditional art commissions?

Are we done yet?

Almost. One final thing. Licenses. WE RETAIN ALL RIGHTS TO OUR ARTWORK. This means we can print, sell, post, and distribute the artwork in any way we choose. We will never claim ownership over character(s), only the artwork they appear in. By commissioning us you agree that image(s) ARE FOR PERSONAL USE ONLY. You may not sell or distribute our artwork. You will not augment or adjust any of our artwork. You will not claim the artwork as your own. You may post your commission on your own social media sites WITH proper credit to us. It is preferred that you link to the original post or that you simply retweet, reblog etc. from the original source if possible.

For commercial interest you must specify up front in your initial commission request. We will discuss our commercial fees and contract for using our art.

For all erotic artwork you certify that you are 18 years of age or older as is required in the United States of America.